Employee Satisfaction Survey
Health Management Solutions (HMS) wants both you and your employees to have the best service available. You can help HMS by simply evaluating
our customer service and medical management. Please take five minutes of your time to aid in delivering the best managed care possible.
If you have any general questions, please feel free to contact our customer service department toll free at (888) 202-3515.
Note: We will draw one survey response every quarter for a $50.00 gift certificate.
Thank you for your assistance.
Simply fill out the form below and submit it to Health Management Solutions.
Company Name:
Main Contact:
Title:
Phone:
Fax:
Email:
Please select the response that best describes how you feel about our service 1 being the worst and 5 being the best.
We have also included a section for you to add addtional comments. Thank you for your feedback.
Consistent Quality:
Customer Service Follow Through:
Responsiveness To Your Unique Needs:
Knowledge of Staff:
Accessibility:
Calls returned within one business day?
Customer Relations:
Offers Sound Technical Advice:
Prepares Alternatives/Solutions to Problems:
Have you seen a change in the following:
Performance
Quality
Additional Comments: