Preventing Injury Recurrence

Our current economic environment over the last few years has had an effect on workplace safety. In some cases, employees responsible for safety have lost their positions and/or funds previously available for training, etc have been cut. In some cases, employee morale is affected and stress levels rise. What does this mean? It means increase in more serious injuries at the workplace, which ultimately cost the company more money. Here are some 2009 statistics from BLS (Bureau of Labor S tatistics) - www.bls.gov:

  • 3.6 nonfatal work injury rate per 100 equivalent full-time workers in private industry (3.3 million cases)
  • Slightly more than one-half of the 3.3 million private industry were of a more serious nature that involved days away from work, job transfer or restriction (DART cases – 1.8 cases per 100 workers)
  • Total recordable case injury and illness rate was highest among mid-size private industry companies (50-249 workers) and lowest among small companies (less than 11 workers)
  • 12.1 fatal work injury rate for employees age 65 years and older in 2009 (US Census Bureau reports, by 2030, 19.7% of the population will be 65 years or older)
  • Top four fatal incidents (1992-2009) include highway, homicides, falls, struck by object
  • 4551 fatal work injuries in 2009 (93% men and 7% women)

How do employers prevent these statistics?

An employer's disability management process must have the foundation of a solid safety and health program. This foundation helps maintain a healthy and productive workforce and significantly lowers risk by preventing injuries and illnesses. OSHA states four major areas for voluntary safety and health management guidelines
- 1910 OSHA General Industry Regulations

  1. Management commitment and employee involvement - management views safety and health as a fundamental value and employees are demonstrate commitment for themselves and co-workers
  2. Worksite analysis – ongoing identification of worksite risks/ hazards so that they can be prevented (i.e. job task analyses, inspections, etc)
  3. Hazard prevention and controls – controls are put in place to eliminate or reduce risk (engineering, workstation design and work practices)
  4. Safety and health training – provision of training on specific work practices, new work processes and accident/near miss scenarios

The employer's incident analysis process includes all four of these components. The purpose of incident analysis is to determine true root cause to prevent a similar occurrence.

A good incident analysis process includes:

1. Analyze all types of incidents

Include injuries, illnesses, near misses and property damage. Keep in mind that incidents that are not injuries are a great opportunities to prevent future and potentially more serious injuries and illnesses.

2. Gather as much data as possible as soon as possible

Taking pictures of the event, obtaining work orders, witness statements and any other pertinent information is critical when evaluating the incident. By gathering data quickly, it saves time and frustration from trying to obtain it later.

3. Apply short-term action(s)

This may include setting up barricades, shutting the machine/ equipment down, lockout tagout, etc. The short-term action is not necessarily going to be the long-term corrective action, but it may prevent further adverse events.

4. Form a team of subject matter experts to support the analysis

The team ideally includes the affected employee, supervisor/ team leader, co-workers, witnesses, safety representative and/or maintenance as appropriate. The employee knows their job the best and can be extremely helpful in identifying ways to prevent future incidents – they can be part of the solution.

5. Apply appropriate root cause analysis tools with the team

Based on the complexity of the program, you may apply any of the following: Round table discussion; Five Why's; Fishbone, etc. Use the knowledge and experience of your team to contribute possible causes of the incident. Avoid using “operator error” or “lack of training” as true root causes.

6. Identify corrective action(s) to prevent incident recurrence

List actions to prevent the incident from happening again. This may include engineering the hazard out (changing tools, ergonomics, modification of equipment, etc); setting different administrative controls (shorten duration of time, work rotation, etc); or PPE (last option!). If training is a step in the solution, ensure that all affect and new employees are also trained and documented. If the employee needs counseling, ensure that this also documented.

7. Confirm that the corrective action(s) were effective

Validate that the actions took actually corrected the problem. Monitor long term effects and implement further action(s) as necessary.

8. Address similar processes and/or personnel

Review other work areas and tasks to ensure that similar corrective actions are applied.

9. Recognize the team's efforts

Recognizing the team's efforts in participating in the analysis will help raise overall safety conscious behavior and a willingness to participate in future analyses.

Doing an effective incident analysis process will also help you identify trends and identify areas to target your resources. The goal is to maintain a safe and healthy workforce!